Terms & Conditions

Payments

Payment is required in full before the product is shipped to you and before any custom design is created.

Payment options are via paypal,credit card visa or mastercard (via paypal) or direct credit.

 

Shipping

We are currently offering FREE New Zealand wide shipping on all orders of $99 and over. 

If you live in Australia our standard shipping rate is $15NZD using NZ Post. 

We can send our products around the world. If you live outside of NZ and Australia please contact us and we will find the best possible shipping rate for you.

Please see our "Deliveries" section for other information on rates.

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Custom Orders

If you have seen a colour combo you like but it isn't made up in a product that you want, then please just drop us an email buttonsandbobbles@outlook.com and we will let you know what we can do for you. 

 

Turnaround time  

Orders are processed on the day payment is recieved,if items are i stock we will ship the order the same day if the order has been placed before 2pm.

For custom orders there is a timeframe of up to 14 days to have your items created and then despatched to you. rYou will need to add on postal delivery times and this will depend on your location and availabilty of postal delivery to your area.

 

Gift Wrapping

Everything leaves us in beautiful, fun packaging.

If you prefer that your purchase is not packaged please just let us know at checkout.

If your item is a gift and you have purchased a gift card and you would like us to pop a message inside please also let us know this at checkout.

 

Change of Mind/Refunds/Cancellations

As these are handcrafted or custom designed good unless otherwise stated all sales are final,no refunds,exchanges or cancellations will be given once an order has been finalised.

Refunds will not be given due to change of mind. 

If there has been a mistake made on my part please contact me immediately and I will remedy or replace the item  and refund you the return postage cost.

The original item must be returned prior to replacement.

 

Currency

All prices are listed in New Zealand dollars (NZD)

All prices are correct when published.

Please note that we reserve the right to alter prices at any time for any reason.

Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order placed from overseas.

The customer may be liable to pay these taxes if they purchase a product or products from our site that are exported to an overseas address.

 

Contact

Nerina Ransfield

Email:  buttonsandbobbles@outlook.com

Phone:  0275590388

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